Effective February April 2, 2026

United Way of Connecticut, Inc. has created this Privacy Policy to set forth the principles governing our information-gathering and dissemination practices, including but not limited to such activities as forums, chat rooms, personal profile pages, product reviews, article commentary, blogs, RSS feeds and newsletters, among other offerings. United Way of Connecticut, Inc. has a strong commitment to the privacy and security of information provided to us by our users. This policy, together with our Terms of Use, and any other underlying agreements or terms, sets out the basis on which any data we collect from you, or that you provide to us, will be processed by us. By using our site you are accepting the practices described in this Privacy Policy. By using this site and providing your personal information to us through the site, you consent to the use of the information that you provide to us in accordance with this Privacy Policy. Please note that this Privacy Policy applies only to information collected through the United Way of Connecticut, Inc. websites listed herein and not to information collected offline or to information you may provide to any third-party sites to which United Way of Connecticut, Inc. may link, except as expressly provided herein.

This Privacy Policy (“Policy”) applies to all websites, and all associated subdomains, where content is maintained by the United Way of Connecticut, including without limitation all website-related services.  These websites currently include:

• ctunitedway.org
• 211ct.org
• cdi.211ct.org
• ctcare4kids.com
• providers.ctcare4kids.com
• cthcvp.org
• 211navigator.com
• 211childcare.org
• resources.211childcare.org
• preventsuicideCT.org
• gizmo4mentalhealth.org

Other websites hosted at United Way of Connecticut, Inc. that have content maintained by an external entity are not listed herein and United Way of Connecticut, Inc. is not responsible for their use, content, terms of use or privacy policies.

Revisions to this Policy

We may revise this Policy from time to time. For example, as we add new features or as laws change that may affect our services. We may update these terms. If we make material changes to the policy, we will post notice of this on the site. We include a version number on this Policy consisting of the date (year, month, and day) it was last revised. We encourage you to periodically reread this Policy to see if there have been any changes that may affect you. Your continued use of the site will be considered your agreement that your information may be used in accordance with the new policy. If you do not agree with the changes, then you should stop using the site.

Site Visitor Data

United Way of Connecticut, Inc. routinely gathers data on site activity, such as how many people visit the site, the pages they visit, where they come from, how long they stay on the site, etc. The data is collected on an aggregate, anonymous basis, which means that no personally identifiable information is associated with the data. This data helps us improve site content and overall usage. We may share this aggregate, non-personally identifiable information with third parties to demonstrate general use trends or similar statistics regarding the site.

Information We Collect

There are several kinds of information that United Way of Connecticut, Inc. may collect about you. These information types include “Anonymous Information”, “Personally Identifiable Information”, “Search Bar Data”, and “Health Information”.

“Anonymous Information” consists of non-personally identifiable data, such as your Internet Protocol (“IP”) address or domain, or information about your usage on United Way of Connecticut, Inc., including but not limited to traffic data, location data, weblogs, and other communication data, timing, and content of what you viewed, that is used for administrative purposes only. For example, an IP address is a unique string of numbers that is assigned to your computer by your Internet Service Provider. Web servers automatically identify your computer by its IP address. We may collect our users’ IP addresses for such purposes as to help diagnose problems with our servers and to report aggregate information to our advertisers, corporate affiliates and consultants, and to third parties that perform particular services on our behalf.

We also may use the information linked to IP addresses to ban users who violate our Terms and Conditions of use.

“Personally Identifiable Information” is any information that personally identifies you, such as your name, street address, email address, telephone number, credit card number or other donation information. We will not collect this type of information unless it is necessary for us to deliver a requested service to you or if you voluntarily provide us with the information. We do not process your credit/debit card information; we use third-party payment processors, such as Givebutter, to process your payment. We do not store or maintain your credit/debit card number, expiration date or security code. However, we do store details related to the type of credit/debit card used, the date of purchase and the amount of the purchase. By providing your donation information, you are agreeing to the Givebutter Pivacy Policy and Terms of Use.

“Search Bar Data” is information that we may collect related to your search queries, including the terms you enter and your interactions with search results. This information may be used to improve our site, analyze trends, and enhance your experience. We may also share search-related information with third-party service providers who assist us in processing and analyzing search queries or in delivering relevant content or advertisements. These third parties are required to handle your information in accordance with applicable privacy laws and our instructions. By using the search bar, you acknowledge and agree to this collection and sharing of information as described above. If you have any questions or concerns, please contact us.

“Health Information” is any health-related information that is used in correlation with “Personally Identifiable Information”.  This information will only be collected by us if it is necessary to deliver a specific service that requires that information.  

In all cases, we will use your information only as permitted by law. The information that we collect and store relating to you is primarily used to enable us to provide our services to you in the best possible manner. This may include, but is not limited to, (a) providing you with information relating to our services, (b) fulfilling or meeting the reason you supplied the information to us, (c) sending communications (e.g., through email or text), and/or (d) sending information to third party service providers to facilitate our services to you (e.g., payment processing, order fulfilment, customer service, auditing, and/or other administrative services).

Notwithstanding any other provision of this Privacy Policy, however, we may disclose Personally Identifiable Information to others if we are required to do so by law or we in good faith believe that such action is necessary to (a) comply with the law or with legal process, or respond to law enforcement requests or court orders; (b) protect and defend our rights and property; (c) identify and protect against misuse, fraud, or any other unauthorized or illegal use of the site; or (d) protect the personal safety or property of our users or the public. Please note that we are not required to provide you with notice prior to disclosure in such cases.

We keep personal information for as long as it is needed based on the purpose(s) for which it was collected within the bounds of the applicable law(s) and regulation(s). We may keep your personal information for as long as you have a registered account on our Site. It may also be necessary for us to keep your information due to a legal obligation.

Use of “Cookies” and Other Tracking Technologies

United Way of Connecticut, Inc. Web sites may use “cookies” to help you personalize and enhance your online experience, analyze the site’s functionality and performance, and provide personalized advertising. A cookie is a text file that is placed on your hard drive by a Web page server. Cookies cannot be used to run programs or deliver viruses to your device. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize United Way of Connecticut, Inc. pages, or register with United Way of Connecticut, Inc. site or services, a cookie helps United Way of Connecticut, Inc. to recall your specific information on subsequent visits.

You can accept or decline cookies. Most web browsers automatically accept cookies, and by continuing to browse the site, you are agreeing to our use of cookies and other tracking technologies, which may include data exchange and/or disclosure with third parties. You can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of United Way of Connecticut, Inc. services or Web sites you visit. Please note that some cookies are necessary for our site to run and, as such, cannot be declined. If you choose, you may use the Digital Advertising Alliance (DAA) WebChoices Tool to globally opt out of third-party tracking via website cookies. There are also a variety of other tools publicly available to manage cookies and similar technologies that collect information related to your use of our site. To learn more about cookies and modifying your browser settings related to these cookies you can review guidance from the Federal Trade Commission .

We are not responsible for the effectiveness or compliance of third-party opt-out mechanisms or programs. Please note that if you remove your cookies or upgrade your browser after having opted out, you will need to opt out again. Your opt out is specific to the browser you are using and the device you use to access the site. Therefore, if you use multiple browsers or devices you will need to opt out on each browser or device. You can access the information on our site without enabling cookies in your browser, but disabling cookies may result in a diminished ability to take advantage of the services and related informational content on our site.

We use the following types of cookies and trackers:

• Strictly necessary cookies. These are cookies that are needed for the operation of our site. They include, for example, cookies that enable you to log into secure areas of our site.
• Analytical/performance cookies. These are cookies that allow us to recognize and count the number of visitors to our site and to see how visitors move around our site when they are using it. This helps us to improve the way our site works, for example, by ensuring that users are finding what they are looking for easily.
• Functionality cookies. These are cookies used to recognize you when you return to our site. This enables us to personalize our content for you and remember your preferences.
• Targeting and advertising cookies. These cookies record your visits to our site, the pages you have visited and the links you have followed. We will use this information to make our site and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Third Party Service Providers

The site works with third-party products and/or services (“Service Providers”) to offer and present our site to you. These Service Providers may include, but are not limited to, Google and New Relic and other Service Providers who help us track and analyze our site user activity, measure the effectiveness of our advertising efforts, and support the optimization of our digital marketing campaigns and carry out targeted advertising campaigns.

Our Service Providers may get more information about your activity on our site, including pages you visit, access times, visit duration, how you arrived at our site and your IP address. An IP address is a number that identifies a device connected to the internet. For most devices, the IP address changes on at least a weekly basis. Our Service Providers may also get device identifiers and specific information about the browser you use. In some cases, this information may be unique to you. We may share and/or sell your information collected from you on the site with third party vendors, advertising companies, or analytics providers including, but not limited to, Google, ShareThis, and StackAdapt.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

Reporting

United Way of Connecticut, Inc. may use aggregate data collected for reporting purposes to help provide better service and public awareness.  We will take steps to remove “Personally Identifiable Information” in any aggregate reports used for public consumption.  Public reporting is done for the benefit of the community in an effort to improve awareness to certain issues within our state.

Security

United Way of Connecticut, Inc. has reasonable security measures in place to protect against the loss, misuse and/or alteration of the information under our control. Security of information communicated by or to us over the Internet is important to us; however, no data transmission over the Internet can be guaranteed to be 100% secure so doing so is entirely at your own risk.

Please note that your e-mail messages, like most, if not all, unencrypted Internet communications, may potentially be accessed and viewed by other Internet users, without your knowledge and permission, while in transit to us. For that reason, to protect your privacy, please do not use e-mail to communicate information to us that you consider confidential or private. While we strive to protect your information, United Way of Connecticut, Inc. cannot ensure or warrant the security of any information you transmit to us.

Policy Regarding Minors

Minors (individuals under 18 years of age) must always obtain permission from a parent or legal guardian before providing any information online. No information should be submitted to or posted on any site operated by United Way of Connecticut, Inc. by any minor without the consent of a parent or guardian. Unless otherwise disclosed during collection, we do not knowingly collect any Personally Identifiable Information about minors, regardless of its source, nor is this information knowingly used by United Way of Connecticut, Inc. for any marketing or promotional purposes.

United Way of Connecticut, Inc. sites are not directed to children under the age of 13 and we do not knowingly collect information from children under 13.   No one under the age of 13 is authorized to use our site or share any information with us, including personal information. Under no circumstances may anyone under age 13 use the site. Parents or legal guardians of children under 13 cannot agree to these terms on their behalf. If we learn that we have collected information from any child under the age of 13 without verification of parental consent, we will delete this information from our database as quickly as reasonably possible. If you believe that any Site has collected any information about anyone under 13, please contact The United Way of Connecticut’s Site Administrator via postal mail or email at one of the addresses listed below.

Third Party Services

United Way of Connecticut, Inc. may use third-party web services to provide a higher level of service to you.  When interacting with United Way of Connecticut, Inc. through a third-party service, the third-party service provider’s privacy policy applies. The list below shows third-party services currently used by United Way of Connecticut, Inc. and provides a link to the privacy policy of each third-party service provider.  Generally, United Way of Connecticut, Inc. does not collect, disseminate, or maintain any “Personally Identifiable Information” that you make available through these services, except as specified in the list below or as otherwise permitted or required by applicable law.

• Brookes Publishing ASQ Developmental Screener – Read their Privacy Policy
• iCarol information and referral system – Read their Privacy Policy
• Bridgecare childcare referral system – Read their Privacy Policy
• ImpaCT system (State of Connecticut)

Third-Party Links

Since we have many services that result in referrals, we do include third party links on many of our sites. These third-party websites may have a separate and independent privacy policy. By accessing third party websites through our site, you are consenting to the terms and privacy policies of those websites. We make no warranties regarding the privacy or security of nor assume any responsibility or liability for the content, use or transmission of any information within  any of these linked websites.

Internet Chat Services

An internet-based “Chat” forum may be used to deliver services in lieu of a phone call.  In these cases, it may be necessary to exchange personally identifiable and health information via the “Chat” feature.  Chat transcripts containing “Personally Identifiable Information” or “Health Information” will be used for internally evaluating and improving the quality of our service.  Just like web submitted data, we will use reasonable procedures and security features to prevent unauthorized access or use of information.

SMS Texting Privacy Policy

As a nonprofit organization, we use SMS messaging to share important updates, event reminders, volunteer opportunities, donation campaigns, and other mission-related communications. We are committed to respecting your privacy and responsible use of your contact information.

We collect your mobile number only when you voluntarily provide it, such as through sign-up forms, event registrations, or select application processes. Your number is used exclusively for the purposes outlined above and will not be sold, rented, or shared with third parties for marketing purposes.

By providing your mobile number and opting in, you agree to receive SMS messages from us,potentially through our use of automated technology. Your consent is not an obligation to receive our services.

Message frequency may vary depending on your engagement with our programs. Standard message and data rates may apply.

You may opt out of SMS communications at any time by replying “STOP” to any message. Once you opt out, you will no longer receive SMS messages unless you re-subscribe.

For enhanced security, we may use SMS-based Two-Factor Authentication (2FA) to verify your identity when accessing certain services or accounts. This process involves sending a one-time code to your mobile device, which you must enter to complete authentication. Your mobile number will only be used for this purpose and will not be shared or used for other communications unless you have opted in.

Email Communications

We may collect your email address to send information; respond to inquiries, solicit donations, and/or other requests or questions.

You may opt-out of receiving certain email communications from us by clicking the ‘unsubscribe’ link in the message.

Accessibility Statement

We are committed to making sure that our site is accessible to everyone. To access this Privacy Policy in an alternative form, please call us at 860-571-7500 or email us at [insert email address]. For more information, please see our Accessibility Statement here [insert hyperlink to Accessibility Statement].

Questions, complaints, and contacts

If you have any questions, comments, or complaints about this Policy, you can contact United Way of Connecticut, Inc. here

United Way of Connecticut, Inc.
55 Capital Blvd.
Rocky Hill, CT 06238

Click here for our Terms of Use

This policy was last revised on April 2, 2026