Policy Agenda

Closing the Gap: Connecticut United Ways 2027 Policy Agenda

Since 2019, the number of households below the ALICE Threshold has increased by more than 14%. The latest data show a modest one-year decline, but the broader trend is unmistakable. The gap between what Connecticut families earn and what it costs to live here is not closing on its own.

ALICE families are already working hard, paying taxes, caring for loved ones and contributing to our communities. They are asking for stability, opportunity and a stronger future.

Together, let’s close this gap and build a Connecticut where every family has the chance to thrive.

Establish a Fully Refundable Connecticut Child Tax Credit

  • Benefits more than 550,000 children and 75% of all CT families
  • Returns money to parents to help them cover essential items their children need that other programs and services do not cover
  • Every $1 in CT Child Tax Credit generates $5 in social and economic impact
  • Every nearby state with a personal income tax, from New Jersey to Maine, now offers families a state-level Child Tax Credit and Earned Income Tax Credit
  • The new $250 EITC boost for children helps qualifying households, but 355,000 ALICE families earn too much to qualify, while still living paycheck to paycheck.
  • A 100% refundable credit means families who do not have a tax liability would still receive the full value of the credit

Impact of CT Child Tax Credit

Research and Resources

Supported by the CT Child Tax Credit Coalition

Invest in 211 to Meet Increasing Demand

An additional $2.2 million in 211’s Information & Referral service annually to ensure residents can access urgent basic needs support when they need it.

  • Wait times are down 44% – to 19 minutes – thanks to a one-time state grant

  • More households will turn to 211 for help next year as changes to public benefits take effect

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    211 makes our social service ecosystem more effective and efficient

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    There is a direct connection between staffing levels, wait times and the number of residents 211 can serve – ex: 988 Suicide and Crisis Lifeline, which is funded equal to the need, is a leader in the nation, answering 95% of calls in less than seconds

Impact of 211

Chart showing number of call and web requests for 211

Top Service Requests in 2026 Across Connecticut*

Housing & Shelter

614,755

Food

278,362

Mental Health & Addiction

202,253

Employment & Income

135,824

Healthcare & COVID-19

77,506

Utilities

73,379

Government & Legal

54,780

Clothing & Household

48,787

Transportation Assistance

37,707

Disaster

17,366

Child Care & Parenting

16,937

Education

11,131

Other

266,320

*Calls and web requests

Partnerships

United Way of Connecticut is an active member of statewide advocacy partnerships committed to helping ALICE families thrive and advancing policies that expand opportunity across our state.

Bill Tracker

Need help? Have an idea?

Our advocacy team is here for you.

Daniel Fitzmaurice, Director of Advocacy
Daniel.Fitzmaurice@CTUnitedWay.org
860-249-8788

Cheryl Hardgrave, Advocacy Coordinator
Cheryl.Hardgrave@CTUnitedWay.org
860-372-4216