Policy Agenda
Closing the Gap: Connecticut United Ways 2027 Policy Agenda
Since 2019, the number of households below the ALICE Threshold has increased by more than 14%. The latest data show a modest one-year decline, but the broader trend is unmistakable. The gap between what Connecticut families earn and what it costs to live here is not closing on its own.
The paycheck low-middle-wage families work hard for every day has actually delivered 2% less from 2021 to 2024
• Basic groceries cost 30% more than before the pandemic- Gas prices spiked more than 60% this spring and remain over $1 more per gallon than they were last year
- Health insurance providers and utility companies are seeking double-digit rate increases
- Recently, 80% of low-income parents across Connecticut said they could not cover a $1,000 emergency expense without going into debt
ALICE families are already working hard, paying taxes, caring for loved ones and contributing to our communities. They are asking for stability, opportunity and a stronger future.
Together, let’s close this gap and build a Connecticut where every family has the chance to thrive.
Establish a Fully Refundable Connecticut Child Tax Credit

- Benefits more than 550,000 children and 75% of all CT families
- Returns money to parents to help them cover essential items their children need that other programs and services do not cover
- Every $1 in CT Child Tax Credit generates $5 in social and economic impact
- Every nearby state with a personal income tax, from New Jersey to Maine, now offers families a state-level Child Tax Credit and Earned Income Tax Credit
- The new $250 EITC boost for children helps qualifying households, but 355,000 ALICE families earn too much to qualify, while still living paycheck to paycheck.
- A 100% refundable credit means families who do not have a tax liability would still receive the full value of the credit
Impact of CT Child Tax Credit
Research and Resources
- The Benefits and Costs of a Connecticut Child Tax Credit (Center on Poverty and Social Policy at Columbia University)
- Modeling a State Child Tax Credit in Connecticut (Prental-to-3 Policy Impact Center at Vanderbilt University)
- Parents Under Pressure: The U.S. Surgeon General Advisory on the Mental Health and Well-Being of Parents
- Opportunity Connecticut: Reimagining Our Workforce, Economy, and Quality of Life (Connecticut Business and Industry Association)
- Poverty in the U.S. and Connecticut, 2019-2023 (CT Voices for Children)
- The Role of a Connecticut Child Tax Credit (CT CTC) in Eradicating Poverty and Advancing Racial and Ethnic Equity (CT Voices for Children)
- A Connecticut Child Tax Credit (CT CTC) in Making Our Tax System Fairer and Stimulating Economic Growth (CT Voices for Children
- The proposed Connecticut Child Tax Credit: Estimating impacts for towns, legislative districts, and households by race and ethnicity (DataHaven)
Supported by the CT Child Tax Credit Coalition
Invest in 211 to Meet Increasing Demand

An additional $2.2 million in 211’s Information & Referral service annually to ensure residents can access urgent basic needs support when they need it.
Wait times are down 44% – to 19 minutes – thanks to a one-time state grant
More households will turn to 211 for help next year as changes to public benefits take effect
211 makes our social service ecosystem more effective and efficient
There is a direct connection between staffing levels, wait times and the number of residents 211 can serve – ex: 988 Suicide and Crisis Lifeline, which is funded equal to the need, is a leader in the nation, answering 95% of calls in less than seconds
Impact of 211


Top Service Requests in 2026 Across Connecticut*
Housing & Shelter | 614,755 |
Food | 278,362 |
Mental Health & Addiction | 202,253 |
Employment & Income | 135,824 |
Healthcare & COVID-19 | 77,506 |
Utilities | 73,379 |
Government & Legal | 54,780 |
Clothing & Household | 48,787 |
Transportation Assistance | 37,707 |
Disaster | 17,366 |
Child Care & Parenting | 16,937 |
Education | 11,131 |
Other | 266,320 |
*Calls and web requests
Partnerships
United Way of Connecticut is an active member of statewide advocacy partnerships committed to helping ALICE families thrive and advancing policies that expand opportunity across our state.
Bill Tracker
Need help? Have an idea?
Our advocacy team is here for you.
Daniel Fitzmaurice, Director of Advocacy
Daniel.Fitzmaurice@CTUnitedWay.org
860-249-8788
Cheryl Hardgrave, Advocacy Coordinator
Cheryl.Hardgrave@CTUnitedWay.org
860-372-4216