United Way of Connecticut

Helping You Thrive.

Privacy Policy

Effective September 2021

United Way of Connecticut, Inc. has created this Privacy Policy to set forth the principles governing our information-gathering and dissemination practices, including but not limited to such activities as forums, chat rooms, personal profile pages, product reviews, article commentary, blogs, RSS feeds and newsletters, among other offerings. United Way of Connecticut, Inc. has a strong commitment to the privacy and security of information provided to us by our users. Please note that this Privacy Policy applies only to information collected through the United Way of Connecticut, Inc. websites listed herein and not to information collected offline or to information you may provide to any third-party sites to which United Way of Connecticut, Inc. may link, except as expressly provided herein.

This Privacy Policy (“Policy”) applies to all websites, and all associated subdomains, where content is maintained by the United Way of Connecticut, including without limitation all site-related services.  These sites currently include:

  • ctunitedway.org
  • 211ct.org
  • cdi.211ct.org
  • ctcare4kids.com
  • cthcvp.org
  • 211navigator.com
  • 211childcare.org
  • volunteerCT.org
  • preventsuicideCT.org
  • empsCT.org
  • ECCSCT.org

Other sites hosted at United Way of Connecticut, Inc. that have content maintained by an external entity are not listed herein and United Way of Connecticut, Inc. is not responsible for their use, content or privacy policies.

Revisions to this Policy

We may revise this Policy from time to time. For example, as we add new features or as laws change that may affect our services. We may update these terms. If we make material changes to the policy we will post notice of this on the site. We include a version number on this Policy consisting of the date (year, month, and day) it was last revised. We encourage you to periodically reread this Policy to see if there have been any changes that may affect you.

Web Site Visitor Data

United Way of Connecticut, Inc. routinely gathers data on site activity, such as how many people visit the site, the pages they visit, where they come from, how long they stay on the site, etc. The data is collected on an aggregate, anonymous basis, which means that no personally identifiable information is associated with the data. This data helps us improve site content and overall usage. We may share this aggregate, non-personally identifiable information with third parties to demonstrate general use trends or similar statistics regarding the site.

Information We Collect

There are several kinds of information that United Way of Connecticut, Inc. can obtain about you. These information types include “Anonymous Information”, “Personally Identifiable Information” and “Personal Health Information”.

“Anonymous Information” consists of non-personally identifiable data, such as your Internet Protocol (“IP”) address or domain, or information about your usage on United Way of Connecticut, Inc. that is used for administrative purposes only. For example, an IP address is a unique string of numbers that is assigned to your computer by your Internet Service Provider. Web servers automatically identify your computer by its IP address. We may collect our users’ IP addresses for such purposes as to help diagnose problems with our servers and to report aggregate information to our advertisers, corporate affiliates and consultants, and to third parties that perform particular services on our behalf.

We also may use the information linked to IP addresses to ban users who violate our Terms and Conditions of use.

“Personally Identifiable Information” is any information that personally identifies you, such as your name, street address, email address, or telephone number. We will not collect this type of information unless it is necessary for us to deliver a requested service to you.

“Personal Health Information” is any health-related information that is used in correlation with “Personally Identifiable Information”.  This information will only be collected by us if it is necessary to deliver a specific service that requires that information.  

In all cases, we will use your information only as permitted by law. Notwithstanding any other provision of this Privacy Policy, however, we may disclose Personally Identifiable Information to others if we are required to do so by law or we in good faith believe that such action is necessary to (a) comply with the law or with legal process; (b) protect and defend our rights and property; (c) protect against misuse or unauthorized use of the site; or (d) protect the personal safety or property of our users or the public. Please note that we are not required to provide you with notice prior to disclosure in such cases.

Use of “Cookies”

United Way of Connecticut, Inc. Web sites may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize United Way of Connecticut, Inc. pages, or register with United Way of Connecticut, Inc. site or services, a cookie helps United Way of Connecticut, Inc. to recall your specific information on subsequent visits.

You can accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of United Way of Connecticut, Inc. services or Web sites you visit.

Reporting

United Way of Connecticut, Inc. may use aggregate data collected for reporting purposes to help provide better service and public awareness.  We will take steps to ensure that there is no “Personally Identifiable Information” in any aggregate reports used for public consumption.  Public reporting is done for the benefits of the community in an effort to improve awareness to issues within our state.

Security

United Way of Connecticut, Inc. has reasonable security measures in place to protect the loss, misuse and/or alteration of the information under our control. Security of information communicated by or to us over the Internet is of utmost concern to us; however, no data transmission over the Internet can be guaranteed to be 100% secure. We do take the security of our data seriously and have implemented measures designed to reduce the risk of any data compromise.   This includes using https encryption on pages that are designed to exchange “Personally Identifiable Information” and using modern encryption to store data sets known to include other types of sensitive information.

Please note that your e-mail messages, like most, if not all, unencrypted Internet communications, may potentially be accessed and viewed by other Internet users, without your knowledge and permission, while in transit to us. For that reason, to protect your privacy, please do not use e-mail to communicate information to us that you consider confidential. While we strive to protect your personal information, United Way of Connecticut, Inc. cannot ensure or warrant the security of any information you transmit to us. Once we receive your transmission, we will use reasonable care to ensure its security on our internal systems. Depending on the nature of the inquiry, your communication may be discarded or archived.

Policy Regarding Minors

Minors (individuals under 18 years of age) should always obtain permission from a parent or legal guardian before providing any personal information online. No information should be submitted to or posted on any site operated by United Way of Connecticut, Inc. by any minor without the consent of a parent or guardian. Unless otherwise disclosed during collection, we do not knowingly provide any Personally Identifiable Information about minors, regardless of its source, nor is this information knowingly used by United Way of Connecticut, Inc. for any marketing or promotional purposes. Minors are not eligible to participate in contests.

United Way of Connecticut, Inc. websites are not directed to children under the age of 13 and do not knowingly collect information from children under 13.   While we do not believe we are covered by the Children’s Online Privacy Protection Act (COPPA), if we learn that we have collected information from any child under the age of 13 without verification of parental consent, we will delete this information from our database as quickly as reasonably possible. If you believe that any Site has collected any information about anyone under 13, please contact The United Way of Connecticut’s Site Administrator via postal mail or email at one of the addresses listed below.

Third Party Services

United Way of Connecticut, Inc. may use third-party web services to provide a higher level of service to you.  When interacting with United Way of Connecticut, Inc. through a third-party service, the third-party service provider’s privacy policy applies. The list below shows third-party services currently used by United Way of Connecticut, Inc. and provides a link to the privacy policy of each third-party service provider.  Generally, United Way of Connecticut, Inc. does not collect, disseminate, or maintain any “Personally Identifiable Information” that you make available through these services, except as specified in the list below.

Third-party links

Since we have many services that result in referrals, we do include third party links on many of our websites. These third-party sites may have a separate and independent privacy policy. We make no warranties regarding the privacy or security of nor assume any responsibility or liability for the content, use or transmission of any information within  any of these linked sites.

Internet Chat Services

An internet-based “Chat” forum may be used to deliver services in lieu of a phone call.  In these cases, it may be necessary to exchange personally identifiable and personal health information via the “Chat” feature.  Chat transcripts containing “Personally Identifiable Information” or “Personal Health Information” will be used for internally evaluating and improving the quality of our service.  Just like web submitted data, we will use reasonable procedures and security features to prevent unauthorized access or use of information.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address to:

  • Send information; respond to inquiries, and/or other requests or questions.

To be in accordance with CANSPAM we agree to the following:

  • NOT use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Monitor third-party email marketing services for compliance if one is used.
  • Honor opt-out/unsubscribe requests quickly.
Questions, complaints, and contacts

If you have any questions, comments, or complaints about this Policy, you can contact United Way of Connecticut, Inc. here

United Way of Connecticut, Inc.
1344 Silas Deane Hwy
Rocky Hill, CT 06238

unitedwayservices@ctunitedway.org

This policy was last revised on September 8, 2021