HUSKY Infoline
HUSKY Infoline is a specialized unit of the United Way of Connecticut that provides information on the HUSKY program to working families, agencies, providers and other interested parties. HUSKY, Healthcare for UninSured Kids and Youth, is Connecticut’s state health insurance program.
HUSKY Infoline caseworkers educate callers on the HUSKY application process, eligibility requirements and benefit package. Callers who are interested in applying for HUSKY can be sent an application packet by mail or transferred to apply for HUSKY over the telephone. HUSKY Infoline caseworkers also assist families having difficulties obtaining HUSKY services by either referring callers to the appropriate resources or by advocating on behalf of the caller.
HUSKY Infoline provides support for the promotion of the HUSKY program through outreach and training to providers and families in the community.
HUSKY Infoline is open Monday – Friday 8am to 6pm and Saturday 10 am to 2 pm. The statewide, toll-free number is 1-877-CT-HUSKY (1-877-284-8759). HUSKY Infoline has bilingual caseworkers on staff as well as access to the AT&T language line for other languages.
If you know of a child who needs medical and dental insurance, please call for additional information on the HUSKY program.
Recent Changes in the HUSKY Health Plan
Primary Care Case Management - The HUSKY program is piloting a new managed care option called Primary Care Case Management (PCCM). PCCM is a system to manage and coordinate care by a primary care provider (such as a pediatrician, internist, nurse practitioner or physician's assistant) instead of by a managed care plan. The program is currently available to HUSKY patients of participating physicians in the Waterbury and Windham/Mansfield areas. If a HUSKY member chooses primary care case management, their primary care doctor will be responsible for approving and monitoring all of their care and they will not be enrolled in one of the other HUSKY plans. Members interested in PCCM can contact HUSKY Infoline at 1-877-284-8759 (option # 3) for assistance enrolling in the program and to request gray CONNECT cards, if needed.
HUSKY Pharmacy Coverage Changes - Starting February 1, all HUSKY members now need to use their gray CONNECT cards at the pharmacy. Members can contact HUSKY Infoline at 1- 877-CT-HUSKY if they need a new card. White plan cards can be used temporarily or members can provide the pharmacy with their social security number and date of birth.
HUSKY Health Plan Changes – Blue Care Family Plan is leaving the HUSKY Program. You will not lose coverage and your benefits will stay the same. Starting December 1, 2008, HUSKY members will have AmeriChoice, Aetna Better Health and Community Health Network as the managed care options.
For more information on these changes contact HUSKY Infoline at 1-877-CT-HUSKY (1-877-284-8759) .
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