HUSKY Infoline

HUSKY Infoline is a specialized unit of the United Way of Connecticut that provides information on the HUSKY program to working families, agencies, providers and other interested parties. HUSKY, Healthcare for UninSured Kids and Youth is Connecticut’s state health insurance program.

HUSKY Infoline caseworkers:

• Educate callers on the HUSKY application process, eligibility requirements and benefits.
• Assist families with obtaining HUSKY services by referring callers to the appropriate resources or by advocating on behalf of the caller.
• Mail HUSKY application packets to callers.
  Provide support for the promotion of the HUSKY program through outreach and training to providers and families in the community.

Call HUSKY Infoline Monday – Friday 8am to 6pm and Saturday 10 am to 2 pm, toll-free at 1-877-CT-HUSKY (1-877-284-8759). Bilingual caseworkers are available.

If you know of a child who needs medical and dental insurance, please call for additional information on the HUSKY program.

Recent Changes in the HUSKY Health Plan

HUSKY Coverage Reinstated for Legal Permanent Residents - The Connecticut Department of Social Services has reinstated medical coverage for approximately 4,600 documented non-citizens in Connecticut retroactive to December 1, 2009. For more information visit https://www.ctdssmap.com/ctportal/Default.aspx.

Primary Care Case Management - The HUSKY program is piloting a new managed care option called Primary Care Case Management (PCCM). PCCM is a system to manage and coordinate care by a primary care provider (such as a pediatrician, internist, nurse practitioner or physician's assistant) instead of by a managed care plan. The program is currently available to HUSKY patients of participating physicians in the Waterbury and Windham/Mansfield areas. A HUSKY member can choose to make their primary care doctor responsible for approving and monitoring all of their care and they will not be enrolled in one of the other HUSKY plans. Members interested in PCCM can contact HUSKY Infoline at 1-877-284-8759 (option # 3) for assistance enrolling in the program and to request gray CONNECT cards, if needed.

HUSKY Pharmacy Coverage Changes - All HUSKY members now need to use their gray CONNECT cards at the pharmacy. Members can contact HUSKY Infoline at 1- 877-CT-HUSKY if they need a new card. White plan cards can be used temporarily or members can provide the pharmacy with their social security number and date of birth.

HUSKY Health Plan Changes –Blue Care Family Plan has left the HUSKY Program. You will not lose coverage and your benefits will stay the same. HUSKY members can choose AmeriChoice, Aetna Better Health and Community Health Network as the managed care options.

For more information on these changes contact HUSKY Infoline at 1-877-CT-HUSKY (1-877-284-8759).

• For information on participating plans click here.